Buy GMRS & Family Radios From TekShack With Confidence
We pre-test Used radios before they leave our store. If your radio is defective within 14 days, we fix it.
- ✅ Defects only. No buyer’s remorse.
- ✅ 14-day window from delivery.
- ✅ U.S. support from Linton, IN.
- ✅ Works with GMRS bundles and family radios.
What the 14-Day Safe-Test Covers
✅ Defective on arrival
Radio doesn’t power, screen is dead, or it obviously arrived damaged.
✅ Fails under normal GMRS use
Works first day but stops transmitting or receiving in the first 14 days.
✅ TekShack pre-test
We already power it up, so real defects are rare. That lets us offer this policy.
How to Start a Safe-Test Claim
- Directly Message Us by Visiting Our 'Contact Page' within 14 days of delivery.
- Include: order number, name, phone, and a short description of the problem.
- Attach 2–3 photos or a 30–60 second video showing the defect if you can.
- Wait for TekShack to send return/RMA instructions.
- After inspection we will repair, replace, or refund at our discretion.
Visual examples
FAQs: GMRS & Family Radios
📡 Do all GMRS radios get 14-Day Safe-Test?
Only the GMRS products on TekShack marked as “14-Day Safe-Test” or tagged safe-test-14. Other electronics can stay final sale.
💰 Will I get a full refund?
If the unit is actually defective and returned complete, TekShack may refund, repair, or replace. Final decision is TekShack’s after inspection.
🛠 Can you program my GMRS before shipping?
No, GMRS programming is up to the buyer. Pre-programmed radios still qualify for Safe-Test for defects.
🚫 I bought the wrong radio. Is that covered?
No. That is buyer’s remorse and not part of this policy.
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